Jen Cohen makes technology work for business. Since the 1990s, she’s helped companies like Toyota Research Institute, Cisco, and Birkenstock adopt solutions that drive meaningful business results, including rebooting inefficient operations teams, establishing world-class best practices, and streamlining processes to optimize performance. She’s also helped several startups modernize platforms, streamline processes, and scale their operations to prepare for successful acquisitions.

Her specialties include improving uptime to 99.999%; rebooting and modernizing platforms and teams; streamlining, scaling, and automating processes; implementing change management processes; and rearchitecting aging core infrastructures.

She cares as much about finding the right solutions as she does about easing users’ fears and getting them comfortable with new tools and systems. Although getting the technology and processes right is important, Jen believes successfully making these changes comes down to one thing: the people. Her motto is “It’s always about the people, and when we value each other and work together, we can accomplish amazing things.”

Jen is committed to coaching and mentoring people at all levels within an organization, especially women in tech. And she maintains and nurtures relationships with former direct reports and colleagues even years after they’ve worked together.